How the Privacy Policy Works
Some information is collected during sign-up, login, and account verification in the bd330 App; these are generally for security, login status, and support.
Bangladeshis users often ask how long data is kept; the answer is simple: only as long as needed, and unnecessary data is later deleted.
- Account information is stored on secure servers.
- Transaction records are kept for a limited
- Cookies remember session and
- Notes may be kept for Dhaka-based support requests.
Data retention period
If a user regularly uses the bd330 App, then some session and account-related information remains active, so logging in again loads settings quickly.
Some records may remain longer for legal and security reasons; for example, fraud indicators, support history, and verification logs are kept on separate schedules.
- Active accounts: kept during usage.
- Closed accounts: remain for a limited time after closure.
- Support records: unnecessary parts are removed after the issue is resolved.
- Cookies: expire according to browser settings.
Why we keep data
If someone logs in using bd330 Login, security checks and access control are required, hence some logs are kept to detect unusual logins or incorrect sessions.
On the payment page, information related to bKash, Nagad, and Rocket may also be viewed for specific purposes; for Dhaka and other city users, this helps to reconcile payments.
- Logs are kept to increase account security.
- Limited information is used to match payments.
- Support team reviews records to understand the issue.
- Cookies make the browsing experience easier.
What happens when an account is closed
If someone registers on bd330 and later wants to close the account, the main profile is deactivated, and some documents may need to be kept for a limited time for security or regulatory compliance.
In this step, personal notes, login history, and transaction-related necessary parts are separated; the removal of unnecessary data is done gradually, not all at once.
- Profile is deactivated.
- Active sessions are closed.
- Legal documents may be kept separate.
- Unnecessary data is removed later.
Cookies and browser preferences.
Cookies remember your language, session, and some preferences in the bd330 App, so you don't have to change settings repeatedly, and login is a bit faster.
Some users disable cookies in the mobile browser; the main page still loads, but some features may need to be set manually.
- Cookies are required to maintain
- Language and display preferences are
- Control is in your hands when you change browser settings.
- If desired, cookies can be deleted to start over.
User rights and Contact
You can view, edit, or limit your data; if you have questions, go to the bd330 Help page, and contact support from the Contact page if needed.
Many Dhaka-based users want direct, clear answers about privacy, so the policy is broken into small sections here, so you can see at a glance what is happening in the bd330 App.
For further help bd330 Help Center See also for payment-related information. bd330 Payment Information Read if you have questions about login, bd330 Login Instructions The page will also be